Important Legal Terms & Conditions – Please Read:
Cocoa & Grapes and/or Brent McTavish accepts no responsibility for the personal safety of tour participants or that of their belongings, nor can Cocoa & Grapes and/or Brent McTavish be held responsible or liable for any injury, loss, damage, or delay arising out of, or in connection with any act, omission, neglect, accident, error or default. Cocoa & Grapes and/or Brent McTavish cannot be held responsible for costs or other liabilities associated with any act of terrorism, war, accident, weather or any act of God. By engaging with Cocoa & Grapes and/or Brent McTavish and participating on one of Cocoa & Grapes and/or Brent McTavish’s tours, or any other tour mentioned on the Cocoa & Grapes website, clients accept all related/respective noted terms and conditions of these tour(s) including any cancellation and deposit policies.
It is highly recommended that all participants/clients purchase comprehensive travel insurance before arriving in France.
Cocoa & Grapes Cancellation & Deposit Policy:
Under most circumstances and for most reasons, the €20 (Euro) deposit per person per tour is non-refundable. Please note that bad weather is not considered a valid or acceptable reason for deposits to be returned. Deposits will only be returned if Cocoa & Grapes and/or Brent McTavish cancels a tour for exceptional and unforeseen circumstances; OR if the client(s) contacts Cocoa & Grapes and/or Brent McTavish 30 days BEFORE the client(s) confirmed tour date requesting a refund and providing a reasonable reason as to why their deposit should be refunded.
We kindly thank you very much in advance for your understanding and acceptance of these Terms & Conditions.